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“Why has my device stopped counting steps?”
Why has my device stopped counting steps?
Answer:
The device doesn’t count steps when you’re asleep or completely inactive. For example, it only starts tracking steps after you wake up and begin moving—so your morning steps won’t register until the device detects you’re awake and active.
Step counting includes an automatic learning phase—it adapts over time to your unique movement patterns and daily habits to provide more accurate tracking.
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