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Q&A

Gainye Smart Ring | 24/7 Sleep, Health & Activity Monito Gainye Smart Ring | 24/7 Sleep, Health & Activity Monito
  • 2025-10-26 14:57:05

Having trouble connecting via Bluetooth?

Having trouble connecting via Bluetooth?

“Having trouble connecting via Bluetooth?”

Having trouble connecting via Bluetooth? Here’s what to check:

  1. Check your phone’s OS version: Make sure your device runs Android 8.0 or later, or iOS 9.0 or later.

  2. Update the app: Ensure you’re using the latest version of the app—updates often include important fixes and improvements.

  3. Verify the ring is powered on: If you’re unsure, just place it in the charging case. The ring will automatically turn on once it starts charging.

  4. Restart your phone’s Bluetooth: Turn Bluetooth off and back on, and close any unnecessary apps running in the background before trying to reconnect.

These steps usually resolve most connection issues!

 



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